Sub-processors
Last updated November 6, 2026
Veillane (operated by BeinFit Limited) uses the providers below to host and operate the service. Each is engaged under a written agreement requiring data-protection terms at least as protective as our own. This list mirrors Annex 3 of our Privacy Policy and the Data Processing Addendum that subscribing firms sign.
| Provider | What they do | Data |
|---|---|---|
| Clerk | Authentication & user identity | Name, email, role, auth identifiers |
| Neon | Database hosting (PostgreSQL) | All service data stored in the database |
| Vercel | Application hosting, file storage, AI request routing | Content processed/served; attachments; AI routing |
| Anthropic (via Vercel AI Gateway) | AI close-note drafting | De-identified case text only |
| Upstash | Redis cache & rate limiting | Transient operational data |
| Resend | Transactional & inbound email | Email addresses & message content |
| PostHog | Product & marketing analytics | Usage/event data (designed PII-free) |
| HubSpot | CRM integration (opt-in) | Lead/contact data a firm chooses to sync |
| QuickBooks | Invoice export (opt-in) | Billing data |
Hosting regions and the transfer mechanism for each provider are specified in the Data Processing Addendum. We give subscribing firms advance notice before adding or replacing a sub-processor, and a firm may object on reasonable data-protection grounds. Questions: privacy@veillane.com.